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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ron Engel

June 8, 2023

5  out of  5 rating by Ron Engel
"I've been with State Farm over 30 years and the majority of that time with Steve Jarvis. Amazing agent and one of few in the industry that cares about his policyholders and their families."

Joan Serino

March 28, 2023

5  out of  5 rating by Joan Serino
"Best in the business for house and auto insurance"


February 2, 2023

5  out of  5 rating by Brandi
"The girls in the office are always friendly and paying my bill honestly only takes 2 minutes from the time you walk in the door till the time your leaving"

Sam Guiliano

November 29, 2022

5  out of  5 rating by Sam Guiliano
"If you want personal service at your time of need, The Jarvis people at State Farm are there Like a good neighbor"

Matt Mogel

May 17, 2022

5  out of  5 rating by Matt Mogel
"Steve is the only person that I would do business with in Rome, NY. He truly cares about doing what is right for the customer and not his business, like many of the other local Insurance companies. He is always courteous, quick to respond and very knowledgeable. Highly recommend!"

Janet Piccola

April 29, 2022

5  out of  5 rating by Janet Piccola
"State Farm has always responded to my insurance requests with speed and kindness."

Dalton Wagner

December 23, 2021

1  out of  5 rating by Dalton Wagner
"Called like the note on the door said guy sitting inside playing on his cellphone looked at me I called 5 or 6 times and it continued to go to voice-mail everytime a few times it hung up after one ring which means he was declining the call"

Karen Izzo

September 17, 2021

5  out of  5 rating by Karen Izzo
"Steve and his team were incredible during a very difficult time for me and my family following an accident over a holiday weekend. They were patient and walked me through all the necessary steps in order to make the process seamless. They went above and beyond my expectations."

Julie Slaga

August 11, 2021

5  out of  5 rating by Julie Slaga
"Great people to work with, friendly staff, love the new office !"

Doug Haight

May 21, 2021

5  out of  5 rating by Doug Haight
"I have been a satisfied and happy customer of this fine agency headed by one Steve Jarvis for over 20 years. I would and have recommended Steve and his great professional staff to anyone in the market for insurance services. For me it's relationships and trust and I have that with Steve and his crew! Thank you!"

Robert Dorn

February 5, 2021

5  out of  5 rating by Robert Dorn
"The Ladies are excellent, friendly"

Josh Worden

December 22, 2020

5  out of  5 rating by Josh Worden
"The inc company is great never had a problem at all my family and myself are very happy with the company"

Rahan Babul

December 3, 2020

5  out of  5 rating by Rahan Babul

Robert Spencer

November 23, 2020

1  out of  5 rating by Robert Spencer

michael ciron

November 9, 2020

5  out of  5 rating by michael ciron
"Pleasant stagg"

Doug Grinnell

August 25, 2020

5  out of  5 rating by Doug Grinnell
"My wife & I have been with Steve Jarvis for over 20 years. Our children go through the Jarvis agency for all their insurance needs. We've even gotten auto loans through them. Everyone at the Jarvis agency are friendly & super helpful! Top notch people!"

Anthony Ciotti

July 2, 2020

5  out of  5 rating by Anthony Ciotti
"More than 15 years in a row with same quality service. The agent that is more like family than anything else."

Samantha Swank

June 8, 2020

5  out of  5 rating by Samantha Swank
"Very friendly and quick service! Always very helpful and willing to answer any questions. Would recommend to anyone!"

Ashley Link

June 8, 2020

5  out of  5 rating by Ashley Link
"Great people. Always so helpful. Alicia is great!"

Christopher Balick

October 26, 2019

5  out of  5 rating by Christopher Balick
"Very personable"

Jen Pants

October 15, 2019

5  out of  5 rating by Jen Pants
"I recently changed my State Farm agent to Steve Jarvis. He is extremely personable and professional. He spoke with me on the phone at length and I also went in. We reviewed all my policies in detail so I fully understood what my coverage was and what I'm paying for. If you are in Rome, Steve Jarvis should be your insurance agent!!"

tami m

August 8, 2019

5  out of  5 rating by tami m
"Nice people and easy to work with."


June 2, 2019

5  out of  5 rating by Courtney
"Very helpful and nice whenever I need anything"

Michael Sturdevant

March 16, 2017

1  out of  5 rating by Michael Sturdevant
"Saved 40% leaving this company! I have been a loyal customer with State farm for a long time and never had a ticket, claim or accident and yet they randomly raised my rates almost 40 %. This was a tax on loyalty to the company and wrong. My advise to people is even if you think your happy Get a free quote from another company, you will not be disappointed."